Check in / Check out

Arrival: Rooms are available starting at 2:00 p.m. Please let us know if you will arrive after 7:00 p.m. Departure: Check out time is 11:00 a.m. Security deposit: €200 per room due upon booking, in the form of a bank transfer or credit-card payment.


We’ve established certain conditions to prevent a booked room from being cancelled and thus remaining free, even if other people would have liked to stay with us during that period. No fee is applied if cancellation is made three (3) months before the date of arrival. 

If cancellations are not made three months in advance, the following charges are applied: 

  • Cancellation three months to one month before arrival: The deposit will be retained.
  • Cancellation one month to one week before arrival: 70% of the total booking fee will be charged. 
  • Cancellation during the last week before arrival: 90% of the total booking fee will be charged.
  • In the case of a no-show: 100% of the total booking fee will be charged. 

NOTE: Please don’t forget to take out travel cancellation insurance. An unexpected event can occur before departure, and our insurance keeps you financially secure. Whether you must delay your arrival at the hotel, or you cannot make it all or have to depart earlier than anticipated, cancellation fees may be passed on to the insurance company. In order to prevent having to carry the expenses yourself in these cases, we recommend “Europäische Reiseversicherung.”


Dogs are welcome at the hotel. Our own dog Ulma is always happy to have company. But we do ask that you inform us in advance. Supplement fee for dogs: €25/day (without food).

Additional information

Single use of a double room carries a supplemental charge of €20 per day.
The entire hotel is non-smoking.
Parking: Guests may use the hotel garage at a rate of €8 per day (€5 per day for stays over six nights).

Bank account details:
Südtiroler Sparkasse Bank in Sand in Taufers
IBAN: IT60 X060 4558 2700 0000 0120 000
BBAN: X 06045 58270 000000120000

Payment terms:
We accept Eurocheques and Travelers Cheques, debit card, Bancomat, VISA and MasterCard.
Pursuant to Italian law, cash payments are possible only up to €1.999,99.

+39 | 0474 | 67 80 68 or +39 | 348 | 7029991

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